Taxpayer service toll-free telephone program
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Taxpayer service toll-free telephone program

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Published by Dept. of the Treasury, Internal Revenue Service in [Washington, D.C.?] .
Written in English


  • Toll-free telephone calls -- United States.

Book details:

Edition Notes

StatementTelephone Systems Management Team.
SeriesDocument / Department of the Treasury, Internal Revenue Service -- 6723., Document (United States. Internal Revenue Service) -- 6723.
ContributionsUnited States. Internal Revenue Service. Telephone Systems Management Team.
The Physical Object
Pagination34 p. :
Number of Pages34
ID Numbers
Open LibraryOL18043749M

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Jan 03,  · Section 5 of the IRS Data Book provides information on the scope and composition of IRS taxpayer assistance programs. The IRS assists taxpayers in meeting their Federal tax return filing and payment obligations in a variety of ways, such as through its telephone helpline, via the Internet, at IRS Taxpayer Assistance Centers, and through volunteer-provided income tax assistance. IMPROVED TOLL-FREE TELEPHONE SERVICES SHOULD MAKE IT EASIER FOR TAXPAYERS TO OBTAIN ASSISTANCE DURING A CORRESPONDENCE AUDIT. Highlights. Final Report issued on August 17, Highlights of Reference Number: to the Internal Revenue Service Commissioner for the Small Business/Self-Employed Division. IMPACT ON TAXPAYERS. Mar 16,  · The Taxpayer Advocate Service (TAS) is currently experiencing very high call volumes on its toll-free telephone line. TAS calls have spiked because problems with the IRS’s income verification process have delayed tax refunds for a substantial number of taxpayers, many of whom have claimed the Earned Income Tax Credit or the Additional Child Tax Credit on their returns. Internal Revenue Service Taxpayer Service Assessment. View this program’s assessment summary.; Visit to learn more about how Federal Government programs are assessed and their.

Jan 17,  · National Taxpayer Advocate delivers Annual Report to Congress: focuses on Taxpayer First Act implementation, taxpayer service, and IRS funding @IRSNews. Taxpayer Service. The report says poor taxpayer service remains the biggest challenge taxpayers face in dealing with the IRS. As one example, IRS telephone assistors during the recent filing season answered just 25 percent of taxpayer calls enterprise-wide, and hold . Jun 07,  · Our overall objective was to evaluate the Internal Revenue Service’s use of the two Taxpayer Advocate toll-free telephone lines, including service provided to taxpayers and costs associated with the lines, to determine whether an opportunity exists . For those interested in stats and numbers the Internal Revenue Service has released its IRS Data Book which looks at agency’s activities for the fiscal year.. The IRS Data Book shows activities conducted by the IRS from Oct. 1, , to Sept. 30, , and includes information about tax returns, refunds, examinations and appeals.

The IRS provided taxpayer assistance through more than a half-billion visits to and helped more than million taxpayers through different service channels, such as correspondence, toll-free telephone helplines or at Taxpayer Assistance Centers. Hearing impaired customers may use the Federal Relay Service by dialing to reach a Communications Assistant (CA) who will dial the toll free number. Are payments to you being reduced in order to pay a debt? It is my honor to serve the State of Connecticut and you, the taxpayer, as Acting DRS Commissioner. We appreciate the opportunity to answer your questions, provide you with tools and guidance needed to complete tax filings, and report to you on state tax collection and program administration efforts. The Taxpayer Advocate Service is an IRS program that provides an independent system to assure that tax problems, which have not been resolved through normal channels, are promptly and fairly handled. The program is headed by the National Taxpayer Advocate. .